Online Account Management Resources

Review how-to guides to get started quickly with your free audio conference portal.

Making adjustments due to the coronavirus? Visit our Customer Success page for all the support resources you need.

Getting Started

(Click to watch)

In this video & reading guide, you will learn:

  • Logging in
  • Room admin tabs
  • Account admin tabs

Recordings

(Click to watch)

In this video & reading guide, you will learn:

  • Access recordings
  • Reviewing recordings
  • Downloading recordings

Room Settings

(Click to watch)

In this video & reading guide, you will learn:

  • Customize your audio conference settings
  • In call features
  • Roll call mode

Reports

(Click to watch)

In this video & reading guide, you will learn:

  • Access reports
  • Reviewing reports
  • Downloading reports
    .

Directory

(Click to watch)

In this video & reading guide, you will learn:

  • Access your directory
  • Create a directory
  • Edit & maintain directory
    .

Access Modes

(Click to watch)

In this video & reading guide, you will learn:

  • Customize how participants access the audio conference
  • Access levels
  • Setting up individual access codes

OAM Admin Guides

Account Level Settings

(Click to watch)

In this video & reading guide, you will learn:

  • Customize account level audio conference settings
  • In call features
  • Roll call mode

Invoice CDRs (Call Detail Reports)

(Click to watch)

In this reading guide, you will learn:

  • Access reports
  • Reviewing reports
  • Downloading reports
    .

Create and Manage Rooms

(Click to watch)

In this video & reading guide, you will learn:

  • Create a new audio room
  • Enable & disable audio rooms
  • Reset host pin

Create and Manage Users

(Click to watch)

In this video & reading guide, you will learn:

  • Create a new user
  • Assign user roles
  • Mange users

Manage your account online anywhere, anytime!

Login to get access to view audio settings, call detail reports, and access recordings all from inside the Online Account Management portal.

Register for Exclusive Live Webinars

Quickly master your conferencing tools – Join our complimentary webinars & training sessions!