At MeetingOne we have a dedicated and responsive customer support team. From basic onboarding to in-depth technical questions, we can answer it all. We offer a selection of support packages created to fit the needs of companies of all sizes and industries.
|Please note the following working hours:|
|* Support hours are 6:00 am to 5:00 pm MT, Monday through Friday, excluding holidays|
|** CSAM hours will fall withing the range of 6:00 am to 5:00 pm MT, Monday through Friday, excluding holidays. Assigned CSAM’s specific hours will be shared upon assignment.|
For those use cases that will have greater technical needs, MeetingOne has developed two advanced support options.
From basic onboarding to in-depth technical questions, Gold Support can serve the needs of many organizations. Request a Quote.
Adding a MeetingOne Customer Success Account Manager (CSAM) gives your team a dedicated support representative focused on supplementing Adobe Connect Tiered services for hosted, on-premise, and Adobe Connect Managed Solution platforms. Talk to one of our Product Specialists.
This premium level support package is designed to meet the needs of customers with advanced use-cases and mission-critical applications based on Adobe solutions and MeetingOne integrations.
For organizations that need an on-premise instance of Adobe Connect, MeetingOne can assist in the management of the account. MeetingOne’s Managed Services are flexible and can be tailored to meet your needs. Get a quote today!
Here are a few examples of our services:
Adobe Connect is an advanced web conferencing application that offers an interactive and captivating online meeting experience. Go beyond screen sharing for collaboration, online training, and large-scale webinars with the most powerful online sessions. Allow access directly from a mobile device and achieve better hosting management with file sharing, whiteboarding, breakout sessions, polling and so much more!
This industry-leading audio solution provides both traditional audio conferencing and integrated audio with Adobe Connect in one reliable, cost-effective package. Simple, secure and fully customizable, AudioOne is the next-generation solution for advanced audio conferencing needs.
The future of conference call management is You-centric. We’re putting greater control & features in your hands with Click&Meet for AudioOne conference calling. See who’s talking, manage callers, & achieve better conversations with this intuitive interface!