At MeetingOne we have a dedicated and responsive customer support team. From basic onboarding to in-depth technical questions, we can answer it all. We offer a selection of support packages created to fit the needs of companies of all sizes and industries.
Please note the following working hours: |
* Support hours are 8:00 am to 5:00 pm MT, Monday through Friday, excluding holidays |
** CSM hours will fall within the same range. |
For those use cases that will have greater technical needs, MeetingOne has developed two advanced support options.
Adding MeetingOne Customer Success Management (CSM) gives your team support focused on supplementing Adobe Connect Tiered services for hosted, on-premise, and Adobe Connect Managed Solution platforms. Talk to one of our Product Specialists.
This premium level support package is designed to meet the needs of customers with advanced use-cases and mission-critical applications based on Adobe solutions and MeetingOne integrations.
For organizations that need an on-premise instance of Adobe Connect, MeetingOne can assist in the management of the account. MeetingOne’s Managed Services are flexible and can be tailored to meet your needs. Get a quote today!
Here are a few examples of our services:
Or to request more information about how to add a support package or training hours, contact us.
Adobe Connect is an advanced web conferencing application that offers an interactive and captivating online meeting experience. Go beyond screen sharing for collaboration, online training, and large-scale webinars with the most powerful online sessions. Allow access directly from a mobile device and achieve better hosting management with file sharing, whiteboarding, breakout sessions, polling and so much more!
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