Become a part of something great at MeetingOne.

MeetingOne is a rapidly growing software development and services company focused on conferencing and web technologies and solutions. It is an exciting time for our industry as virtual technologies are spreading like wildfire. Due to this trend, our United States business is ramping up and we currently have several openings for new team members.

MeetingOne is comprised of an energetic group of high-achievers focused on excellence in each of our areas. We are seeking like-minded individuals who are results-oriented and equally dedicated to excellence. If you are interested in working in an entrepreneurial environment and consider yourself a self-starter with a pro-active and self-motivated attitude, we invite you to apply for one of the below positions.

Open Career Opportunities

france-flag

France 

Ingénieur Commercial

France – Ingénieur Commercial

MeetingOne fournit une solution complète de formations en ligne, de réunions audio, de conférences web et d’événements en ligne.

Depuis 1999, nous mettons en relation les sociétés et les organisations avec leurs collaborateurs, leurs partenaires, leurs clients et prospects où qu’ils soient dans le monde entier. Cette collaboration à distance est rendue possible grâce à la réunion web, à la formation interactive, aux événements et services en ligne.

Notre offre répond de manière personnalisée à vos besoins en matière de présentation de formation en ligne, d’organisation de webinaires, de démonstrations commerciales, de lancement de nouveaux produits, communication avec les investisseurs et bien plus encore. Actuellement, des milliers de clients utilisent nos solutions tout-en-un pour des réunions et des événements en ligne grâce à notre technologie simple d’utilisation.

Nous sommes présents en Europe, en Amérique du Nord et nous comptons parmi nos partenaires une entreprise leader en Europe dans le monde de la télécommunication, ainsi que des fonds d’investissements.

Le siège de MeetingOne est à Denver dans le Colorado, les unités opérationnelles sont situées à Bruxelles, Paris et Montpellier.

Dans ce cadre, MeetingOne recrute deux Ingénieurs commerciaux chasseurs (Homme ou femme) afin de porter ce développement. Ils auront pour mission de vendre  notre suite de solutions de communication tout en un : audio et webconférence.

Le candidat ou la candidate aura une  expérience réussie dans la vente de services Be-to-Be. Le poste sera  basé à Paris.

Au regard des résultats obtenus au cours de l’année 2009, le candidat pourra se voir confier le développement et l’animation d’une équipe commerciale dédiée au marché français.

Descriptif du poste :

Pour ce faire, le candidat H/F assure l’intégralité du cycle de vente de la prise de Rdv à la signature et au suivi, soit :

  • Développement de « partenariats » avec Orange et Adobe.
  • La présentation du Groupe auprès des différents interlocuteurs ciblés.
  • La prospection intensive téléphonique et en face à face de nouveaux clients sur la base de la segmentation définie avec la Direction Générale.
  • Management par comptes et accompagnement de la croissance de ces comptes.
  • L’ ’identification ainsi que la qualification précise des besoins des prospects pour répondre au mieux à leurs attentes et leur proposer un ensemble de services de téléconférence personnalisés. Signature des contrats.
  • Expérience réussie dans la vente de produits d’audio et de webconférence.
  • La rédaction des propositions commerciales personnalisées et responsabilité de la négociation commerciale.
  • Développement d’une stratégie « gagnant-gagnant »

Profil recherché H/F:

  • De formation supérieure commerciale, vous avez une expérience de plus de 5 ans dans une fonction de développement commercial dans l’univers des services en B to B.
  • Vous disposez d’une bonne aisance rédactionnelle et vous êtes un grand communiquant.
  • Ce fort challenge entrepreneurial (il s’agit de développer le marché français) suppose des candidats matures et autonomes ayant le goût du défi et du dépassement.
  • Capacités de négociation et de conseil, bilingue (anglais/français), connaissances informatiques pointues, curiosité ainsi qu’un tempérament de chasseur font de vous le ou la candidate recherché(e).
  • Package intéressant et motivant pour les meilleurs.
  • Des évolutions en France à terme.

MeetingOne offre:

  • Un salaire fixe  plus des commissions
  • La prévoyance et la mutuelle
  • Le téléphone portable
  • L’ordinateur portable
Customer Service Representative / Event Producer

France – Customer Service Representative /Event Producer

 

We’re looking for someone, able to speak and write in French, English and Dutch, dedicated to providing exceptional customer service for our customers. Customer Service Representatives are on the front lines solving problems and answering questions for our customers, as well as providing training overviews, so your impact here will be immense! We are seeking like-minded individuals who are results-oriented, self-reliant and multi-skilled for a Customer Service opened from 8am to 6pm. If you possess a strong customer service background with strong relationship building skills in a professional business setting, learn quickly and love working with technology, we invite you to apply!

Responsibilities:

  • Conduct audio and web event facilitations for customers. Facilitations require attention to details, patience, consistency, follow-up and top-notch customer service. Facilitations may include activities like online introductions, attendee and speaker management, recordings, editing of recordings, pre-event orientations, post-event reporting, and interaction with customers before the event to understand customer’s specific needs. 
  • Provide phone, email and chat support on MeetingOne’s products and services, including Adobe Connect, our audio conference bridge, and other proprietary applications to both external and internal customers.
  • Provide “how to” training and overviews to customers on audio and web conferencing and for contracted services.
  • Focus on, build, maintain, and deepen customer relationships by providing exceptional customer support. 
  • Participate in creating, updating and translating customer “how to” documentation on products or services. 
  • Provide feedback and suggestions to continually improve customer satisfaction and customer support processes. Track issues using Salesforce with speed, accuracy, and professionalism. Ensure the customer is updated and cases closed in a timely manner.
  • Improve product design by listening to customer feedback, identifying and clearly defining problems and recommending changes.
  • Participate in product testing and training prior to a software release
  • Other projects and responsibilities as assigned.

Requirements:

  • Good professional written and verbal communications skills in French, English and Dutch are mandatory
  • Aptitude to learn and apply new applications quickly.
  • Strong organizational, customer service, and troubleshooting skills with an attention to detail.
  • Possess a technical aptitude combined with the ability to logically and efficiently troubleshoot customer issues, offering solutions, suggestions, and workarounds to issues and questions.
  • Ability to communicate clearly, patiently, professionally, and with empathy to a wide variety of both internal and external customers via phone, chat, email and social media.
  • Ability to remain calm in high-pressure and stressful situations.
  • Ability to handle change and take initiative. 
  • Hard working, motivated, enthusiastic, and honest.
  • Willingness to collaborate with team members and other departments on projects.
  • Proficient in basic MS Office applications and all MS Windows Operating Sytems.
  • Knowledge in Linux and MacOS is a plus.
  • Knowledge of Salesforce a plus.
  • Online software support experience desired. 
  • knowledge of Internet functionalities, basic network/PC and telephony concepts. Must be able to do basic computer troubleshooting.
  • Minimum of 1 year of experience in a customer service environment with direct customer interaction. 
  • Stable work experience, including solid attendance history.
  • Work assigned shift but must remain flexible to shift adjustments so that business hours for Customer Service are always staffed. Overtime may be required, as needed. You will usually work on a 2 shift basis: mainly 9am to 6pm, 8am to 5pm on Thursdays.
  • Position will be included in on-call rotation once fully trained.

Location

Our offices in Castelnau-le-Lez (Montpellier, France)

United States (Denver, CO)

Sales Account Executive

Sales Account Executive

This position is responsible for generating revenue and developing new business through self generated leads as well as incoming leads. This candidate is a high achiever and results oriented contributor who strives in an entrepreneurial and customer focus environment.

Responsibilities:

  • Developing and managing new accounts while maintaining and sustaining successful long-term relationships with key C-level decision makers
  • Building your own prospecting list
  • Understanding customer’s short and long range planning objectives
  • Generating accurate sales forecasts, strategies and creative solutions for accounts
  • Delivering online and on site presentation to prospective clients and customers
  • Creating sales proposals and responses to RFP’S, RFQ’S, and RFI’S (Requests for Proposals, Quotes and Information)
  • Developing market and competitor knowledge

Qualifications:

  • Proven track record of exceeding quota and minimum of 5 years successful B2B experience selling technology solutions to mid-market to enterprise corporate customers
  • Proven history of new account development
  • Exceptional prospecting, qualifying  and closing skills
  • Comfortable selling to “C” level executives
  • Exceptional business acumen
  • Conferencing industry experience preferred
  • Strong communication and presentation skills, verbal and written
  • Energetic, competitive and persistent
  • Excellent planning, time management and follow-up skills
  • Excellent organizational skills
  • Able to use critical thinking skills in a variety of situations
  • Ability to work collaboratively with others
  • Proven ability to deliver high-quality, result based work
  • Capacity to manage themselves
  • Proficient in Microsoft Office
  • Experience with salesforce.com preferred
  • Inside sales experience preferred
  • BS/BA required
  • Some travel required

Benefits:

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation with unlimited commissions, and bonuses as well as extensive benefits package and future growth opportunities within the company. Plus, we strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.