{"id":5604,"date":"2018-07-06T08:10:02","date_gmt":"2018-07-06T14:10:02","guid":{"rendered":"https:\/\/www.meetingone.eu\/eu-en\/?p=5604"},"modified":"2018-07-17T08:13:41","modified_gmt":"2018-07-17T14:13:41","slug":"a-better-way-to-host-large-adobe-connect-events","status":"publish","type":"post","link":"https:\/\/www.meetingone.com\/eu-en\/blog\/a-better-way-to-host-large-adobe-connect-events\/","title":{"rendered":"A Better Way to Host Large Adobe Connect Events"},"content":{"rendered":"

I once\u00a0wrote about the uneasiness<\/a>\u00a0<\/span>(fear) I felt producing my first large Adobe Connect event.<\/span>\u00a0It was a marketing webinar we were hosting, and my stomach was tied up like a series of messy knots.<\/span><\/strong><\/p>\n

Knowing what I know now, I never want anyone else to feel overwhelmed\u00a0when producing an Adobe Connect event. That\u2019s why\u00a0my team and I put our heads together to\u00a0provide\u00a0the essential 7 tips in the blog above to help ease the challenges.\u00a0But\u00a0good tips go beyond just MY team…<\/strong><\/span><\/p>\n

This time, we\u2019re presenting a strategy our Customers use and love:<\/span>\u00a0Managing events with multiple producers.<\/span><\/strong><\/p>\n

When it comes to managing large, critical events where the stakes are high, and the outcome must be a success,\u00a0our customers\u00a0have pinned down\u00a0the most assured practices for\u00a0professional,\u00a0mistake-free events.<\/p>\n

In this blog, you\u2019ll\u00a0learn\u00a0what our customers are doing to ensure the success of live Adobe Connect events.\u00a0<\/strong>Woohoo<\/strong>!<\/strong><\/span><\/p>\n

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Producers, Producers, Everywhere You Turn<\/span><\/h2>\n

You may wonder why anyone would require more than one person to produce an Adobe Connect event.<\/strong>\u00a0You need at least one to help the speaker manage engagement and the presentation’s flow.\u00a0Let\u2019s consider\u00a0why some of MeetingOne’s customers take this approach.<\/p>\n

There are three factors come into play:<\/strong><\/span><\/p>\n

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#1. Large Scale Interactions<\/span><\/h3>\n

Some of our customers host large events with hundreds (if not thousands) of participants. Managing interactions on this scale can be difficult. As the adage goes, when it rains, it pours. I’ve produced webinars where we were inundated with questions in the Q&A and the chat. Fortunately, we had a team of 4 to answer questions and sort through things.<\/p>\n

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#2. Demanding Topics<\/span><\/h3>\n

Some of our customers are speaking to or educating audiences in heavily regulated industries like healthcare or large EDU lectures, and subject matter can be complicated. They need several producers to simply answer challenging questions if the speaker\/expert is unavailable or must not be interrupted.<\/p>\n

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#3. A Goal of Engagement<\/span><\/h3>\n

Pretty much all of our\u00a0customers are trying to spur engagement from their audience to maximize their message and event enjoyment. Engagement is critical for large online\u00a0trainings\u00a0and webinars. Given there are so many features in Adobe Connect that help, it\u2019s almost always beneficial to have someone managing each one. We’ll touch on this more below.<\/p>\n

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What we see is our customers dividing responsibility between two groups:\u00a0<\/span>The \u201cInternal Team\u201d of producers\u00a0& the \u201cExternal Team\u201d of MeetingOne producers.<\/strong><\/span>\u00a0For these organizations, it’s essential to have both.<\/p>\n

\"adobe<\/a><\/p>\n

Let’s look into how the two teams are used.<\/strong><\/span><\/p>\n

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Internal Team Producers<\/span><\/h3>\n

Internal Teams manage the aspects of the event unique to their company or the subject being presented.\u00a0<\/strong>This\u00a0includes several important tasks: Managing the presentation, the chat, and the Q&A.<\/p>\n

Presentation Management<\/span><\/h4>\n

While MeetingOne producers can comment on the flow or pacing of an event, content development is up to our customers.\u00a0Our Customers\u00a0put producers in a good position to manage the presentation – their internal producer must know the flow of the presentation and any goals relevant to timing during transitions.<\/p>\n

Why? This internal producer will be\u00a0moving through slides and transitioning between Layouts in Adobe Connect.<\/strong>\u00a0We most often see the speaker or lead producer manage these aspects.\u00a0The speaker should be the most comfortable with the slides, so it’s\u00a0best if they click through them. Setting up or moving between layouts, though, is not always something a speaker is comfortable with, so we see lead producers manage that flow.<\/p>\n

\nhttps:\/\/www.meetingone.com\/wp-content\/uploads\/2018\/02\/Layout-Transitions-New.mp4<\/a><\/video><\/div>\n

Transitioning between layouts is beneficial.<\/strong><\/span>\u00a0It allows you to introduce points of interactions – polls, file shares, quizzes – without disrupting the presentation itself.<\/p>\n

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Unique to Adobe Connect is the ability to create content on the fly.<\/strong>\u00a0We see many of our customers’ lead producers doing just that. They pick up on a debate in chat or an important question in the Q&A pod, turn around and create a poll, and throw it in a new layout. They can then quickly transition to this layout to spark further engagement.<\/p>\n

\"Adobe<\/a><\/p>\n

They can do all of that without affecting the flow of the presentation in the least.\u00a0Here’s a blog on how you can<\/strong>\u00a0edit your Adobe Connect room during a live event<\/a><\/strong><\/span>.<\/p>\n

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Managing the Chat<\/span><\/h4>\n

Many of our customers lean on chats to spur interactions.<\/strong>\u00a0To drive and control conversations, they will have a producer man the Chat Pod. That person will respond to questions asked or prompt group discussions. This role should also know how to privately chat with participants if chat is required for troubleshooting or to explain an answer to a question. (Private chats open in tabs on the bottom left of the chat pod – see the example below.)<\/p>\n

\"chatting<\/a><\/p>\n

Adobe Connect makes it easy for a producer to stand out from everyone else on chat. All you have to do is change your color.\u00a0Red<\/span>\u00a0and\u00a0blue<\/span>\u00a0seem to be the best options.<\/strong><\/p>\n

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Q&A Management<\/span><\/h4>\n

Often, our customers will assign\u00a0one\u00a0or more producers to the Q&A, so technical questions can be quickly answered if asked.<\/p>\n

\"Producing<\/a><\/p>\n

As questions can be assigned in Adobe Connect, it’s often on our customer’s lead producer to determine who will receive what questions. The other folks on hand will set their Q&A status to “Show My Questions” before the event, and then the lead producer will dole out the questions as is required. If you have a MeetingOne external producer,\u00a0you can easily assign platform or connectivity related questions to\u00a0them and they will handle it for you!<\/p>\n

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Having a number of other producers around to help the lead producer is very beneficial.<\/strong>\u00a0<\/span>While a lead producer probably could handle answering Q&A questions and manage Layout transitions, it seems unlikely they would also be able to chat frequently or create new content on the fly.<\/p>\n

The availability of more producers presents unique opportunities to double down on engagement and foster interactions. In turn, the outcome of these large Adobe Connect events may be better.<\/p>\n

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External Team Producers – MeetingOne to the Rescue!<\/span><\/h3>\n

While our customers’ producers wrangle engagement and interactions, they look to MeetingOne’s producers to ensure events are close to flawless.<\/strong>\u00a0We’re tasked with managing the technical aspects. Connectivity, audio quality, room access, and more. We can troubleshoot problems and help customers fix issues even before the event airs.<\/p>\n

Our producers also manage a variety of other functions:<\/strong><\/span><\/p>\n