{"id":5104,"date":"2017-08-08T08:45:53","date_gmt":"2017-08-08T14:45:53","guid":{"rendered":"https:\/\/www.meetingone.eu\/eu-en\/?p=5104"},"modified":"2017-08-16T08:47:58","modified_gmt":"2017-08-16T14:47:58","slug":"3-conference-call-technology-innovations-that-changed-history","status":"publish","type":"post","link":"https:\/\/www.meetingone.com\/eu-en\/blog\/3-conference-call-technology-innovations-that-changed-history\/","title":{"rendered":"3 Conference Call Technology Innovations that Changed History"},"content":{"rendered":"<p>The other day, I was on a conference call, and I realized how easy it was for me to just take conference call technology for granted. \u00a0I&#8217;m on conference calls several times each week, and it just doesn&#8217;t seem like that big of a deal. \u00a0<strong>That got me thinking, though, about how communication has changed.<\/strong><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-10632\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/2017\/08\/Tracks-300x257.jpg\" alt=\"conference call innovations\" width=\"300\" height=\"257\" \/><\/p>\n<p><strong>Before Samuel Morse&#8217;s first telegraph in 1844, &#8220;communication infrastructure&#8221; was little more than the ponies and trains used to deliver letters! \u00a0<\/strong>Back then, it would take over 48 hours to deliver a message from just from New York to Pittsburgh!<\/p>\n<hr \/>\n<p>Fortunately, we don&#8217;t have to worry about waiting\u00a0four or more days to get a response on a project. \u00a0Emails and IMs allow us to effectively communicate in minutes, allowing work to get done FASTER.<\/p>\n<p><strong>There&#8217;s no doubt that improvements to communication options have made business more productive. \u00a0<span style=\"color: #ff9900\">Central to modern communication growth was the invention of conference call technology.<\/span><\/strong><\/p>\n<p>It may seem strange to think of the conference call as\u00a0being so important with video conferencing now available. \u00a0But it&#8217;s true. \u00a0Conference calls made it possible to bring about national and international teams to make important business decisions years before the first email was sent over ARPANET (1971).<\/p>\n<p><strong>Although\u00a0<em>many<\/em>\u00a0changes to conference call technology have helped shape the way we communicate, we want to highlight in this throwback blog\u00a0<em>three<\/em>\u00a0innovations that make conference calling as important today as ever.<\/strong><\/p>\n<hr \/>\n<h2><span style=\"color: #bb2025\">The Top Three Innovations that have Enhanced Conference Call Technology<\/span><\/h2>\n<h3><span style=\"color: #f68920\">1) \u00a0Central Exchange<\/span><\/h3>\n<p>Conference calling has been around for a long time, actually. \u00a0The first &#8220;conference call&#8221; was made in\u00a0<strong><span style=\"color: #bb2025\"><a style=\"color: #bb2025\" href=\"http:\/\/www.computerworld.com\/article\/2874390\/this-1915-conference-call-made-history.html\" target=\"_blank\">1915<\/a><\/span><\/strong>, and it was across the continent in celebration of the Panama-Pacific International Exposition. \u00a0The cost was for the call was, in today&#8217;s money,<strong>\u00a0$485 per minute<\/strong>!!!<img decoding=\"async\" loading=\"lazy\" class=\"alignright size-medium wp-image-10556\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/2017\/07\/Man-caught-in-web-297x300.png\" alt=\"conference call technology\" width=\"297\" height=\"300\" \/><\/p>\n<p><strong>For a long time, hosting\u00a0any conference call remained ridiculously expensive.<\/strong>\u00a0\u00a0The cost was due in part to the infrastructure. \u00a0Lines would have to be routed between each and every caller. \u00a0Imagine a messy spider web &#8211; lines going everywhere, spun out in every direction. \u00a0That system was unmaintainable.<\/p>\n<p>As the name suggests, all callers&#8217; lines are directed to one location, the &#8220;exchange.&#8221; \u00a0The exchange, at first managed by operators\u00a0then\u00a0by automated circuitry, handles the incoming signals and reroutes information back to the callers.<\/p>\n<p><strong><span style=\"color: #bb2025\"><em>So, what&#8217;s the big deal, Joel?<\/em><\/span><\/strong><\/p>\n<p><strong>Central exchange significantly\u00a0decreased the complexity of telephone\u00a0infrastructure, making it essential for conference calls.<\/strong><\/p>\n<ul>\n<li>By calling into a central exchange, there was less routing and rerouting of calls over potentially hundreds of switches.<\/li>\n<li>Fewer lines were required to successfully connect callers around the country<\/li>\n<li>Simplifying lines dramatically\u00a0<strong><span style=\"color: #225d71\">decreased\u00a0cost<\/span><\/strong>, but it would still burn a hole in the business checkbook.<\/li>\n<\/ul>\n<h6>(Central Exchanges are used in every phone call, not just conference calls.)<\/h6>\n<hr \/>\n<h3><span style=\"color: #f68920\">2) \u00a0Digital\u00a0Conference Call Bridges<\/span><\/h3>\n<p>To help explain the difference between\u00a0<strong>digital and analog,<\/strong>\u00a0I want to quickly remind how telephones work. \u00a0The handset you hold has an earpiece and mouthpiece\/microphone. \u00a0As you speak into the mouthpiece, a flexible piece of plastic vibrates. \u00a0The plastic is attached to a coil that moves too. \u00a0The coil moves by a magnet which then generates an electrical current. \u00a0That current is carried along copper wiring to the other line you&#8217;re connected. \u00a0The electricity interacts with a magnet in the earpiece that, in turn,\u00a0pulses. \u00a0<em><strong>Voila!<\/strong><\/em>\u00a0\u00a0Sound\u00a0is produced, and you have a conversation.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-medium wp-image-10653\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/2017\/08\/Smiling-Dweeb-on-Phone-300x300.jpg\" alt=\"Smiling Dweeb on Phone\" width=\"300\" height=\"300\" \/><\/p>\n<p>What I left out when it comes to conference calls are audio bridges. \u00a0<span style=\"color: #ff9900\"><strong>Audio bridges<\/strong>\u00a0<\/span>act as a hub for caller lines during conferences. \u00a0Originally, as with all technology, audio bridges were analog in nature. \u00a0That means they worked on the voltages of electricity produced in the above process.<\/p>\n<p><strong>The biggest limitation of analog audio bridges: degrading of voice quality<\/strong>. \u00a0The farther analog audio is carried, the more susceptible it is to interference. \u00a0And the original input created when you speak, gradually diminishes. \u00a0Attempts to amplify the audio will also increase noise interference. \u00a0Audio quality and clarity will suffer.<\/p>\n<p>In the 1970s, digital technology exploded with the invention of microprocessors. \u00a0<span style=\"color: #bb2025\"><strong><a style=\"color: #bb2025\" href=\"http:\/\/www.analog.com\/en\/design-center\/landing-pages\/001\/beginners-guide-to-dsp.html\" target=\"_blank\">Digital technology<\/a><\/strong><\/span>\u00a0takes the electrical signals of analog inputs (your voice), breaks them down into binary numbers (zeros and ones), and then processes all of that as a code. \u00a0It does so by breaking continuous audio, for example, into samples &#8211; small pieces designated by a specific time interval. \u00a0Each sample is associated with a specific binary number.<\/p>\n<p><strong><em><span style=\"color: #f68920\">It&#8217;s a fast process. \u00a0We&#8217;re talking about thousands of samples per second.\u00a0<\/span><\/em><\/strong><\/p>\n<p><strong>When it comes to audio bridges, digital conversion better manages the audio that&#8217;s coming across. \u00a0<\/strong>Digital bridges are better equipped to mute lines adding background noise. \u00a0And because the audio is being transferred as a code, voices can be restored to their original quality on the receiving end. \u00a0The general benefits of digital are very desirable:<\/p>\n<ul>\n<li>Improved clarity of calls<\/li>\n<li>More background noise filtered out<\/li>\n<li>Increased call capacity<\/li>\n<li>Greater accessibility with Dialing-In<\/li>\n<li>Decreased cost per caller<\/li>\n<\/ul>\n<p><span style=\"color: #225d71\"><strong>Digital audio bridges have made it possible to host calls with thousands of participants without breaking the bank.<\/strong><\/span><\/p>\n<hr \/>\n<h3><span style=\"color: #f68920\">3) \u00a0Internet Enhanced Audio Codecs<\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-8425\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/2016\/12\/Conference-Calling-with-AudioOne.png\" alt=\"Call Control &amp; Call Management\" width=\"400\" height=\"214\" \/><strong>Where digital audio bridges initiated the movement away from analog, internet enhanced audio codecs\u00a0served to magnify the value \u00a0<\/strong><\/p>\n<p>Let&#8217;s get more into &#8220;internet\u00a0enhanced audio codecs.&#8221; The data files created by analog-to-digital conversion can be run through software called\u00a0<strong><span style=\"color: #bb2025\"><a style=\"color: #bb2025\" href=\"http:\/\/www.eetimes.com\/document.asp?doc_id=1274744\" target=\"_blank\">audio codecs<\/a><\/span><\/strong>. \u00a0A codec compresses and decompresses file size using an advanced algorithm. \u00a0The hope for audio codecs is that by compressing the data information into smaller bits without losing voice quality.<\/p>\n<p>These codecs can be designed to work with internet protocols. \u00a0As was explained to me by our Director of Product Development &amp; IT, James\u00a0Lotery, the best codecs are adaptive, which means they compress at different rates depending on network speeds. \u00a0Thus, you get internet enhanced audio codecs.<\/p>\n<p><strong><em><span style=\"color: #bb2025\">So, what&#8217;s the value of internet enhanced audio codecs? Why add another step to the process? \u00a0<\/span><\/em><\/strong><\/p>\n<p><strong>These codecs benefit calls in many critical ways<\/strong>:<\/p>\n<ul>\n<li><strong><span style=\"color: #225d71\">Faster Transmission<\/span><\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 30px\">Because the information is compressed, less data is transmitted, which decreases the time it takes for information to be conveyed. \u00a0The benefit is reduced latency, or what seems like a more instantaneous transmission.<\/p>\n<ul>\n<li><strong><span style=\"color: #225d71\">Increase Audio Quality<\/span><\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 30px\">Running calls over internet based audio codecs is a game changer. \u00a0These codecs offer significantly higher audio frequencies. \u00a0 Increased frequencies better capture voice, in turn, and provide an overall improved calling experience.<\/p>\n<ul>\n<li><strong><span style=\"color: #225d71\">Affordability<\/span><\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 30px\">There&#8217;s certainly a &#8220;Money&#8221; theme in this blog. \u00a0Each innovation I&#8217;ve brought up has helped to keep call costs down. \u00a0And it&#8217;s no different here. \u00a0The internet circumvents the traditional operators who may have the monopoly on long distance communication, as James explained. \u00a0As a result, we see call costs remain low.<\/p>\n<ul>\n<li><strong><span style=\"color: #225d71\">Security<\/span><\/strong><\/li>\n<\/ul>\n<p style=\"padding-left: 30px\">Encryption can be built into the mechanisms for these codecs to enhance call security.<\/p>\n<p>The impact internet enhanced audio codecs is pretty easy to underscore. \u00a0<span style=\"color: #bb2025\"><strong>The call clarity, fidelity, and consistency we now enjoy is certainly tied into this innovation. \u00a0<\/strong><\/span><\/p>\n<h4>MeetingOne was a pioneer in internet enhancement in the early 2000s. \u00a0Learn more\u00a0<span style=\"color: #bb2025\"><strong><a style=\"color: #bb2025\" href=\"https:\/\/www.meetingone.com\/about\/\" target=\"_blank\">about us<\/a>\u00a0<\/strong><\/span><strong>and how we continue to be audio technology leaders<\/strong>!<\/h4>\n<hr \/>\n<h2><span style=\"color: #bb2025\">More Efficient\u00a0&amp; Effective Conversations<\/span><\/h2>\n<p>Business processes and workflows, as we understand them today, wouldn&#8217;t exist without conference call technology. \u00a0Our productivity is connected to our ability to communicate.<\/p>\n<p>All three of these conference call technology innovations have significantly enhanced the effectiveness of business communications around the world. \u00a0Millions of people connect every day by conference calls. \u00a0If it weren&#8217;t for conference call technology, it&#8217;s hard to imagine what business would be like today.<\/p>\n<hr \/>\n<h3 style=\"text-align: center\"><span style=\"color: #f68920\">Get the most innovative\u00a0conference calling technology &#8211; AudioOne!<\/span><\/h3>\n<h3 style=\"text-align: center\"><span style=\"color: #f68920\"><a href=\"https:\/\/www.meetingone.com\/audioone\/\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-6666 aligncenter\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/2016\/09\/M1_AudioOne_Full-Color_logo-300x224.png\" alt=\"AudioOne audio conferencing\" width=\"230\" height=\"172\" \/><\/a><\/span><\/h3>\n<h5 style=\"text-align: center\"><strong>Equipped with custom integrations, visual management software, and top security features, AudioOne was created to be your unified source for business communications.<\/strong><\/h5>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.meetingone.com\/audioone\/\" target=\"_blank\" rel=\"attachment wp-att-9580\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-9580\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/2017\/04\/Learn-More-02-300x79.png\" alt=\"learn more about MeetingOne conferencing solutions\" width=\"200\" height=\"53\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The other day, I was on a conference call, and I realized how easy it was for me to just take conference call technology for granted. \u00a0I&#8217;m on conference calls several times each week, and it just doesn&#8217;t seem like that big of a deal. \u00a0That got me thinking, though, about how communication has changed. [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":5102,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,7,2],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3 Conference Call Technology Innovations that Changed History - MeetingOne UK<\/title>\n<meta name=\"description\" content=\"Business communication has come a long way. Central to it all are innovations to conference call technology. 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