{"id":5090,"date":"2017-07-31T14:19:40","date_gmt":"2017-07-31T20:19:40","guid":{"rendered":"https:\/\/www.meetingone.eu\/eu-en\/?p=5090"},"modified":"2017-08-01T07:31:40","modified_gmt":"2017-08-01T13:31:40","slug":"la-postes-success-with-virtual-classes","status":"publish","type":"post","link":"https:\/\/www.meetingone.com\/eu-en\/blog\/la-postes-success-with-virtual-classes\/","title":{"rendered":"La Poste\u2019s Success with Virtual Classes"},"content":{"rendered":"
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In 2016, Le Groupe La Poste of France had one important goal to achieve:<\/span> Provide seniors a tablet unique to their needs.<\/span>\u00a0 The result was Ardoiz<\/a><\/span>.<\/strong><\/p>\n

\"Virtual
\nArdoiz is a tablet designed to provide seniors an affordable and easy way to connect with family and contacts.\u00a0 It also offers seniors practical access to important news, as well as enjoyable gaming applications.<\/p>\n

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The release of Ardoiz reflects La Poste\u2019s continued effort<\/a><\/span><\/strong> to democratise access to information, both in print and in digital mediums.\u00a0 The tablet also factors into their vision<\/a><\/strong><\/span> for improving all their services by 2020.<\/p>\n

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Releasing the tablet has been a tremendous help to many citizens.\u00a0 But before the tablet could be made available, La Poste\u2019s 30,000 customer service representatives had to be trained on the product.\u00a0 To complicate matters, La Poste had a short timeline to get all of these people trained.<\/p>\n

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\u00a0How did they decide to meet this call?<\/span> \u00a0They turned to MeetingOne and Adobe Connect.\u00a0 \u00a0<\/span><\/strong><\/p>\n

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The Answer: Adobe Connect Virtual Classes<\/span><\/h2>\n

\"Problem-Solving-Videos\"The use of Adobe Connect<\/a><\/span><\/strong> made a lot of sense for La Poste.\u00a0 The use of virtual classes would allow for the instantaneous training of remote workers, which reduces the overall costs of training.<\/p>\n

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La Poste also factored in the strain training puts on their teams.\u00a0 Virtual sessions can be of shorter duration than in-person trainings.\u00a0 In the end, online training was the best solution to ensure their representatives would be ready when Ardoiz was released.<\/p>\n

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The transition away from traditional classrooms was not easy.\u00a0 Many of the instructors at La Poste were hesitant to make such a dramatic move.\u00a0 After working with MeetingOne\u2019s consultants<\/a> <\/strong><\/span>and dabbling in Adobe Connect virtual classrooms, these same individuals came around to the technology.\u00a0 All were pleased with how easy the technology was to use.<\/p>\n

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With everything ready to go, La Poste was ready to begin their online training with Adobe Connect.<\/p>\n

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But we don\u2019t want to say too much!\u00a0 Nicole LeCourt, the Director of Innovation at La Poste, spent time with MeetingOne at the iLearning Forum and explained the success<\/a><\/span><\/strong> of the program during an interview!<\/p>\n

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Hear the full interview with Nicole as she discusses the initiative.\u00a0 During the interview, Nicole explains:<\/span><\/h3>\n