{"id":4479,"date":"2016-10-26T14:39:07","date_gmt":"2016-10-26T20:39:07","guid":{"rendered":"https:\/\/www.meetingone.eu\/eu-en\/?p=4479"},"modified":"2018-11-30T15:06:04","modified_gmt":"2018-11-30T22:06:04","slug":"administrative-updates-to-oam-grants-users-better-conference-calls","status":"publish","type":"post","link":"https:\/\/www.meetingone.com\/eu-en\/blog\/administrative-updates-to-oam-grants-users-better-conference-calls\/","title":{"rendered":"Administrative Updates to OAM Grants Users Better Conference Calls"},"content":{"rendered":"

Everyday conference calls should be a simple thing.\u00a0<\/span><\/strong><\/h4>\n

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\"OAM-logo\"<\/a><\/span><\/strong><\/h4>\n

The last thing you want getting in the way of an important conference call is the back-end and administrative management of audio rooms.<\/p>\n

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At MeetingOne, we\u2019re pleased to announce updates to Online Account Management (OAM) will simplify many administrative tasks\u2014and foster better conference calls.\u00a0 As of November 26th, 2016<\/span>, users will now benefit from improvements for bulk provisioning, advanced room security, and faster access to call recordings.<\/strong><\/p>\n

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Get the update details below!<\/span><\/strong><\/p>\n

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Back-End Management, Front House Benefit<\/span><\/h2>\n

\"OAM's
\nEnhanced Caller Provisioning<\/span><\/h3>\n

One of the luxuries of audio conferencing is the ease of dialing out from an audio room to conference call participants.\u00a0 But there can be complications.\u00a0 The first complication: uploading or importing contacts into an audio room\u2019s directory.\u00a0 The second: simple provisioning of attendee\u2019s contacts.\u00a0 In our update to OAM, we tackled both.<\/p>\n

We wanted to make uploading contacts an easier process.\u00a0 To do so, we revamped OAM\u2019s ability to upload bulk contact information into a user\u2019s Directory.\u00a0 Where contacts formerly had to be uploaded to OAM in 50-100 person clusters, now the contact information for 1,500+ people can be migrated into OAM without issue.\u00a0 Customers will be able to upload all of their contacts into OAM all at once.\u00a0 <\/strong>In the long run, this should save customers time preparing for their calls.<\/p>\n

These updates have also expanded participant provisioning options for OAM customers. As part of the contact upload process, users can designate chosen participants to be Whitelisted.\u00a0 Whitelisting a participant allows them immediate entry to a conference call without access codes\u2014even if such codes are required.\u00a0 It\u2019s like granting them VIP access!<\/p>\n

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\u00a0\"Improve
\nAudio Room Security<\/span><\/h3>\n

Continuing to safeguard the privacy of customers\u2019 audio rooms is a priority for MeetingOne.\u00a0 Consequently, we\u2019ve worked to help our users better secure their conference calls with updates to OAM that directly impact Click&Meet.<\/p>\n

In this update, we enhanced the functionality of one of our important security settings. \u00a0Our audio conferencing platform was previously hard-coded to drop callers who made 3 failed attempts to join an audio room with an IAC. \u00a0The measure was in place to help ensure the security of our customers’ audio rooms. \u00a0With this update, we’ve given our customers the control to determine how many access attempts they will offer callers.<\/p>\n

In OAM’s Settings Tab, our customers will find the “Maximum IAC Attempts” category under the “Room Settings” column. \u00a0To meet their use case needs, our customer’s now can quickly change the number of access attempts they want for their audio rooms.<\/strong> \u00a0The default setting will remain 3 attempts. \u00a0Defaulting to 3 attempts ensures our customer’s conference calls will remain secure, even if they decide not to alter the number of access attempts.<\/p>\n

The security update is directly connected to Click&Meet.\u00a0 Read more<\/a><\/strong><\/span> about the Click&Meet security updates.<\/p>\n

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\"Better
\nInstant Access to Audio Room Recordings<\/span><\/h3>\n

Nowadays, recording each and every conference call is a vital practice.\u00a0 Those recordings can then be redistributed to participants for review, forwarded to absentees to study, or even kept on file for company records.\u00a0 The future of better conference call recordings, though, is all about creating instantaneous access.<\/p>\n

Accessing audio room recordings has become a one-step process with the most recent updates to OAM.\u00a0 Once room recordings become available, users will receive an immediate email notification.\u00a0 The email itself will provide direct access to the recording for quick download.\u00a0 To further complement this advanced feature, email settings can be configured to allow multiple users to receive the recordings when they become available.<\/p>\n

Simplifying access to recordings in OAM will make reviewing conference calls more convenient for MeetingOne customers.<\/strong><\/p>\n

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Enjoy Better Conference Calls with Updates to OAM<\/span><\/h2>\n

Administrative updates to OAM will certainly prove to simplify many things:<\/p>\n