{"id":229,"date":"2015-06-10T16:12:14","date_gmt":"2015-06-10T22:12:14","guid":{"rendered":"https:\/\/www.meetingone.eu\/eu-en\/?page_id=229"},"modified":"2023-10-04T06:08:28","modified_gmt":"2023-10-04T12:08:28","slug":"customer-support-packages","status":"publish","type":"page","link":"https:\/\/www.meetingone.com\/eu-en\/services\/customer-support-packages\/","title":{"rendered":"Services &#8211; Customer Support Packages"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;2087&#8243; el_class=&#8221;page-banner&#8221;][vc_column][vc_row_inner el_class=&#8221;banner-content&#8221; css=&#8221;.vc_custom_1439573430560{margin-top: 275px !important;padding-right: 20px !important;padding-left: 20px !important;}&#8221;][vc_column_inner][vc_column_text el_class=&#8221;white-text&#8221; css=&#8221;.vc_custom_1515779580035{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;]<\/p>\n<h1 style=\"font-size: 32px\">Get the best support for your team<\/h1>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; bg_type=&#8221;grad&#8221; css=&#8221;.vc_custom_1439573780023{padding-top: 20px !important;padding-bottom: 20px !important;}&#8221; bg_grad=&#8221;background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #0F6B8A), color-stop(25%, #339BBD), color-stop(75%, #339BBD), color-stop(100%, #0F6B8A));background: -moz-linear-gradient(left,#0F6B8A 0%,#339BBD 25%,#339BBD 75%,#0F6B8A 100%);background: -webkit-linear-gradient(left,#0F6B8A 0%,#339BBD 25%,#339BBD 75%,#0F6B8A 100%);background: -o-linear-gradient(left,#0F6B8A 0%,#339BBD 25%,#339BBD 75%,#0F6B8A 100%);background: -ms-linear-gradient(left,#0F6B8A 0%,#339BBD 25%,#339BBD 75%,#0F6B8A 100%);background: linear-gradient(left,#0F6B8A 0%,#339BBD 25%,#339BBD 75%,#0F6B8A 100%);&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;679&#8243; img_size=&#8221;175&#215;175&#8243; alignment=&#8221;center&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text el_class=&#8221;white-text&#8221;]<\/p>\n<h2>Customer Support Packages<\/h2>\n<p>At MeetingOne we have a dedicated and responsive customer support team. From basic onboarding to in-depth technical questions, we can answer it all. We offer a selection of support packages created to fit any company&#8217;s needs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=&#8221;3840&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1441393354531{padding-top: 25px !important;padding-bottom: 25px !important;}&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1439574410951{padding-top: 20px !important;padding-bottom: 20px !important;background-color: #f4f4f4 !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_btn title=&#8221;TALK TO SALES&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;m1-yellow&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css_animation=&#8221;left-to-right&#8221; button_block=&#8221;true&#8221; link=&#8221;url:mailto%3Asaleseu%40meetingone.com&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_btn title=&#8221;CONTACT SUPPORT&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;m1-peach&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; css_animation=&#8221;right-to-left&#8221; button_block=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.meetingone.com\/eu-en%2Fcontact-us%2F||&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1439574970224{padding-top: 15px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center\"><span style=\"color: #bb2025\">We provide\u00a0quality care &amp;\u00a0support to\u00a0all our customers<\/span><\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;]<br \/>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Technical support and troubleshooting<\/li>\n<li>24\/7 customer support<\/li>\n<li>How-to webinars, user guides, and video tutorials<\/li>\n<li>Professional webinar and event facilitation services available<\/li>\n<li>Exclusive on-boarding training packages available<\/li>\n<li>Optional advanced support package<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<br \/>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column]<div class=\"templatera_shortcode\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1439846154648{padding-bottom: 30px !important;background-image: url(https:\/\/www.meetingone.com\/wp-content\/uploads\/sites\/6\/2015\/02\/product-tab-bg.jpg?id=71) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;product-tabs&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1439393481592{padding-top: 25px !important;padding-bottom: 20px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Enhance your conferencing with MeetingOne products<\/h2>\n<p>[\/vc_column_text][vc_tta_tabs style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; el_class=&#8221;the-product-tabs&#8221;][vc_tta_section title=&#8221;Adobe Connect&#8221; tab_id=&#8221;1436469061645-24e15fd0-1585fcb4-e55c&#8221;][vc_column_text]<img decoding=\"async\" loading=\"lazy\" class=\"wp-image-3905 alignleft\" src=\"https:\/\/www.meetingone.com\/eu-en\/wp-content\/uploads\/sites\/6\/2015\/08\/AdobeConnectLogo.png\" alt=\"\" width=\"200\" height=\"200\" \/><\/p>\n<p class=\"p1\">Adobe Connect is an advanced web conferencing software that offers an interactive and captivating online meeting experience. The system goes well beyond screen sharing for collaboration, online training and large-scale webinars. Adobe Connect enables users to manage the most powerful online sessions directly from a mobile device, including hosting, presenting, file sharing, whiteboarding, breakout sessions, using emoticons and so much more!<\/p>\n<p style=\"text-align: right;\"><a class=\"button yellow\" href=\"https:\/\/www.meetingone.com\/eu-en\/adobe-connect\/\">DIG INTO THE SOLUTION<\/a><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;AudioOne&#8221; tab_id=&#8221;1436469061357-fcdba6b8-38a0fcb4-e55c&#8221;][vc_column_text]<img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-345\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/sites\/6\/2015\/07\/audio-one-logo.png\" alt=\"audio-one-logo\" width=\"200\" height=\"149\" \/><\/p>\n<p class=\"p1\">This industry-leading audio solution provides both traditional audio conferencing and integrated audio with Adobe Connect in one reliable, cost-effective package. Simple, secure and fully customisable, AudioOne is the next-generation solution for advanced audio conferencing needs.<\/p>\n<p style=\"text-align: right;\"><a class=\"button yellow\" href=\"https:\/\/www.meetingone.com\/eu-en\/audioone\/\">SHOW ME MORE<\/a><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Click&amp;Meet&#8221; tab_id=&#8221;1436469096553-b54b865a-888cfcb4-e55c&#8221;][vc_column_text]<img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-346\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/sites\/6\/2015\/07\/click-meet-logo.png\" alt=\"click-meet-logo\" width=\"200\" height=\"119\" \/><\/p>\n<p class=\"p1\">Click&amp;Meet is an easy-to-use interface included with all AudioOne accounts, giving customers the flexibility to maintain total meeting control from the comfort and ease of their computer screen. Through the click of a button, you can mute\/unmute callers, dial out to participants, see who is talking and get instant feedback with the polling feature.<\/p>\n<p style=\"text-align: right;\"><a class=\"button yellow\" href=\"https:\/\/www.meetingone.com\/eu-en\/audioone\/clickmeet\/\">READ MORE<\/a><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;ScheduleOne&#8221; tab_id=&#8221;1436469113141-eab0033d-52c7fcb4-e55c&#8221;][vc_column_text]<img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-348\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/sites\/6\/2015\/07\/schedule-one-logo.png\" alt=\"schedule-one-logo\" width=\"200\" height=\"142\" \/><\/p>\n<p class=\"p1\">ScheduleOne is used for customising Adobe Connect meeting invitations, scheduling integrated AudioOne calls and even creating new web rooms. This advanced Outlook plugin offers the ability to do all this and more without ever having to leave Outlook. Streamline your team\u2019s communications with this powerful and innovative conferencing plugin, only from MeetingOne!<\/p>\n<p style=\"text-align: right;\"><a class=\"button yellow\" href=\"https:\/\/www.meetingone.com\/eu-en\/products\/scheduleone\/\">WHAT&#8217;S THIS ABOUT<\/a><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;OAI&#8221; tab_id=&#8221;1436469125342-7f659e94-bea4fcb4-e55c&#8221;][vc_column_text]<img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-3923\" src=\"https:\/\/www.meetingone.com\/eu-en\/wp-content\/uploads\/sites\/6\/2015\/06\/OAI-White-color.png\" alt=\"\" width=\"200\" height=\"127\" srcset=\"https:\/\/www.meetingone.com\/eu-en\/wp-content\/uploads\/sites\/6\/2015\/06\/OAI-White-color.png 644w, https:\/\/www.meetingone.com\/eu-en\/wp-content\/uploads\/sites\/6\/2015\/06\/OAI-White-color-300x191.png 300w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/p>\n<p class=\"p1\">View your audio conference account usage information online in real time for the past 4 months and manage your custom billing codes.<\/p>\n<p style=\"text-align: right;\"><a class=\"button yellow\" href=\"https:\/\/www.meetingone.com\/eu-en\/audioone\/oai\/\">GET THE DETAILS<\/a><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Blackboard&#8221; tab_id=&#8221;1436469138345-4cded42f-1b57fcb4-e55c&#8221;][vc_column_text]<img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-948 size-medium\" src=\"https:\/\/www.meetingone.com\/wp-content\/uploads\/sites\/6\/2015\/02\/blackboard-logo-300x141.png\" alt=\"blackboard-logo\" width=\"300\" height=\"141\" \/><\/p>\n<p class=\"p1\">We\u2019ve developed an integrated building block that offers many unique advantages for seamless usage of Adobe Connect&#8217;s cutting-edge technology within the Blackboard Learning Management System. Our integrator provides many innovative and rich features for giving your students a Blackboard experience like no other!<\/p>\n<p style=\"text-align: right;\"><a class=\"button yellow\" href=\"https:\/\/www.meetingone.com\/eu-en\/adobe-connect\/lms-integration\/blackboard-integrator\/\">EDUCATE ME<\/a><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n<\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;2087&#8243; el_class=&#8221;page-banner&#8221;][vc_column][vc_row_inner el_class=&#8221;banner-content&#8221; css=&#8221;.vc_custom_1439573430560{margin-top: 275px !important;padding-right: 20px !important;padding-left: 20px !important;}&#8221;][vc_column_inner][vc_column_text el_class=&#8221;white-text&#8221; css=&#8221;.vc_custom_1515779580035{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;] Get the best support for your team [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; 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