Web Conferencing FAQ

Web conferencing is an online medium that enables you to host conferences and meetings over the internet.

Web conferencing brings participants who are not geographically near each other into a shared meeting environment.

• One of the main benefits is that it is not location specific - web conferencing can be done regardless of geographical locations. All that is needed is internet access.
• Reduced operating costs – There is no need to provide or obtain a location to host the conference or accommodations for participants.
• No Travel Needed – Participants so not need to travel to participate, they can enjoy the conference from their office or home
• Efficient Communication -  Web conferencing provides  you with an environment that enables you to share information easily and quickly, through document sharing, live video feeds, pre-recorded videos, screen sharing, direct audio and visual communication and more.
• Always available – A web conference can be organized quickly, making emergency or unexpected meetings easier to manage

Yes, MeetingOne and Adobe Connect offer a free trial

Yes, you can successfully organize and run a conference on your own.

No, your MeetingOne conference room is available for your use, 24 hours a day, 7 days a week. The only time you'd need to make a reservation with MeetingOne is if you're expecting a large number of participants and need to increase your participant limit.

Yes, the MeetingOne conference number issued to you is unique and belongs to you.

Yes, we can provide multiple room numbers for your different departments or individuals as needed.

All of our rates are customized to fit your specific usage.

Yes, you can begin recording your meetings at any time.

Your meeting room recordings will be in an .FLV format if recorded with Connect and an MP3 if you decide to only record the audio using MeetingOne.

You can access your Connect recordings from your Adobe Connect Meetings page and your MeetingOne audio recordings from MeetingOne.com

There is no limit on the amount of calls you can make from your MeetingOne conference room

By default all your participants need is your conference room number. You have the option of adding different access codes, in which case your participants would need that as well.

Yes, you can easily dial out to participants from your conference room.

While the participants can be queued for 5min before a Host opens the call, we recommend the Host opening the room before participants begin dialing in.

The default number of participants allowed is 150, though reservations can be made to accommodate higher volume.

Yes, participants may dial in with a cell phone.

International callers can connect to your conference by either dialing our US access number (303-330-0440) or through one of the International Local Access Numbers we provide

• Schedule ahead of time – Schedule the meeting in advance so you can have time to organize all the necessary material and information you will be sharing.
• Upload the day before – upload your presentation and supporting documents the day before,so you can preview it without time constraints.
• Inform your audience – Notify your participants in advance with e-invites or emails with the meeting time, conference number and Connect URL.

You can contact us here at MeetingOne to schedule to have a MeetingOne operator facilitate your conference.

You can contact customer support by dialing 888-523-9194 or dial *0# to bring a MeetingOne customer service representative directly into your meeting.

You can use the various DTMF audio commands on your phone or the visual call management tool.

Click&Meet is a free browser based interface that allows you to control your conference call with ease.

At this time Internet Explorer, Mozilla Firefox, Google Chrome, and Safari.

Yes

Your webinars performance can be affected by your computers connection to the internet, your internet service provider, and the overall internet traffic in your area.